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Bugbase is a software bug and change request tracking system. Users can see the status of any defect or change request, when an updated version is expected and who is responsible for updates. Allows user to assign and track responsibilities, to browse records on a project by project basis. Includes SQL and network supports, customizable screens and e-mail features. Although it is designed for use in the software industry, minor adjustments make it applicable to almost any project type. General features include:
 Maintain all your project issues with one application
A comprehensive issue creation and tracking interface allows you to raise and track the progress of issues over a projects lifetime.
Full control over issue classification and grading
Almost every aspect of Bugbase's issue tracking is customisable. Bugbase can be set-up to suit your organisation's needs in a very short time.
Suitable for 1 user of thousands
Bugbase is completely scalable, it comes with a Microsoft Access database suitable for use in small to medium size operations (up to 10 users). If this isn't big enough, just point it a bigger database (SQL Server for example) and it it will work just as well.
Customisable Reporting
An easy to use querying screen allows you to customise the content and format of your issue reports. Reports are produced in HTML so you can view them in any web browser, post them on a web server or email them to colleagues.
Integration with e-mail
Inform the people who need to know when an issue is created via integrated E-mail.
Flexible user level security system
A comprehensive security system allows an administrator to set up user profiles with specific access rights. A tester can create and close an issue. A developer can view and mark as fixed but can not close an issue.
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Products - Bugbase